Privacy Policy

The Chi Farm Store is committed to protecting your privacy. We use the information we collect about you to process orders ONLY and will not share this information with or sell it to third parties.

The only time we will use your information other than to process your order is if you authorize us to contact you with new product offerings and specials. You can authorize us to do this during your online checkout process or when requesting a catalog.

By using The Chi Farm Store web site, you consent to the collection and use of your personal information by The Chi Farm Store. If we make changes to our privacy policy, we will post these changes to this page on our web site so that you are always aware of the information collected, how we use it and under what circumstances we disclose it.

When you order, we need to know your name, email address, mailing address, profession, credit card number and expiration date so we can process and fulfill your order and send you an email with your order details.  When you request printed literature, we need to know your name, email address, profession and mailing address so we can process and fulfill your catalog request.  We may also use the information we collect to occasionally notify you about important functionality changes to the website, new Chi Farm Store products and special offers we think you will find valuable. We’ll do this only if you indicate it is acceptable for us to do this. You tell us it is acceptable to contact you in this manner by selecting a radio button during the literature request process, ordering process or when you see us at tradeshows.

When you place orders at, we use a secure server to protect your personal information. Once you add an item to the shopping cart, you are shopping in secure mode on the site. You can tell you are in secure mode by looking at the URL in your browser.  If the address begins with https:// then you are in a secure site.

We use secure software called Secure Socket Layer (SSL), which encrypts all the information you enter into the forms on our web site before the information is sent to our system. Once the information is loaded into our system, it is again protected from unauthorized access using industry standard hardware and processes.